Customer Service
Serving our clients is our pleasure!
We pride ourselves in customer service and offer three levels of contact depending
on the size and scope of the project and location of the job. Our years of experience
have led us to establish key customer contact points with you through your Sales
Representative, Customer Relations Manager (CRM) or Customer Service Representative
(CSR).
Your Customer Service Representative (CSR) assumes responsibility for your job as
it moves through each phase of the production process at Trend. Your CSR is your
eyes and ears at Trend and can provide you with up-to-the-minute status information
and execute changes in a timely manner to ensure the success of your project. Every
CSR is fully trained to track and communicate the details that will ensure the quality
of your product and guarantee satisfaction.
Through our state-of-the-art workflows and cost-cutting product solutions, our goal
is to make Trend's leading-edge technology work for you.