Support Services
Trend Offset Printing stands ready to support your technical needs with a helpful
and courteous staff made up of Graphics and MIS personnel. Running over 50,000 plates
per month nationwide, they have proven the ability to solve complex issues in an
all-digital workflow.
Along with a wide knowledge of our industry, our staff holds degrees in Graphic
Communications, Computer Science, and Computer Engineering and will provide you
with no-nonsense, simple, cost-efficient, effective solutions to your digital needs.
Members of our staff participate in industry-related continuing educational programs.
Our services include:
- Site Survey: Our technical staff will assess your needs and provide unbiased recommendations
relative to your chosen workflow.
- Training and Instruction: Our trainers will provide your staff with the training
you need to reach that next level of expertise and upon your request will provide
written documentation.
- Network: Our technical staff can provide hardware recommendations to get the most
bang for your buck.
- Telephone Support: Our staff stands by to take your phone calls for any problem
from building a page to imposing your own plate file.
Please notify your Customer Service Representative if the support information you
require is not listed on this site. You can also contact
.
Response time will be about one business day. Please contact your Customer
Service Representative or Technical Support before performing any software upgrades
or changes to your workflow to ensure compatibilty with Trend.